Privacy Policy
How OTA Cloud collects, uses, and protects personal information.
Last updated: August 15, 2026
1. Scope
This policy explains what data we process when you visit o-ta.com, create an account, purchase hosting or domains, or contact support.
2. Data we collect
- Account data — name, email, password hash, and optional company details.
- Billing data — invoices, payment references, wallet balance, and tax-related fields you provide.
- Service data — domains, hostnames, plan selections, and technical logs needed to operate hosting.
- Communications — support emails and related tickets.
- Usage & device data — IP address, browser type, and basic analytics cookies where enabled.
3. How we use data
We use personal data to provide and improve services, process payments, issue invoices, prevent fraud and abuse, communicate about your account, and comply with legal obligations.
4. Payment processors
Card, PayPal, and cryptocurrency payments are handled by third-party processors. We do not store full card numbers on our servers. Those processors act under their own privacy terms for the payment data they receive.
5. Sharing
We share data only as needed with infrastructure and payment partners, professional advisors, or authorities when required by law. We do not sell personal information.
6. Retention
We retain account and billing records for as long as your account is active and thereafter as required for tax, dispute, and legal purposes. You may request deletion subject to those obligations.
7. Security
We apply administrative and technical safeguards appropriate to the risk, including encrypted transport (HTTPS) and access controls on production systems. No method of transmission is 100% secure.
8. International transfers
Infrastructure and support may involve processing in more than one country. Where required, we use appropriate safeguards for cross-border transfers.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain uses. Contact privacy@o-ta.com to exercise these rights.
10. Cookies
We use essential cookies for login and preferences (such as display currency). Analytics cookies, if enabled, will be disclosed and controllable where required.
11. Changes & contact
We may update this policy and will revise the date above. Questions: privacy@o-ta.com.